A field monitor records what they witnessed, fast, offline, and is never blocked. The phone already knows the monitor’s project, work and site from their assignment; the monitor never sees a rate or a code and picks everything by name.
Start the day
Section titled “Start the day”- Take any enrolled phone and sign in with your Monitor ID (such as
M004127) and password. - Online, the phone takes your assignment for the day: the project, your work and your site. With none, it says “No assignment today: ask your supervisor.” A supervisor can set the phone up on the spot with the master passcode.
- Offline, you can still sign in on the phone that holds your project’s lists. After five wrong tries in a row the phone makes you wait; after ten it locks until the master passcode.
Every ticket starts the same way: New
Section titled “Every ticket starts the same way: New”- New, then scan the driver’s badge. The badge carries the certification number, so the phone loads the truck (or crew) and its capacity, and knows whose work it is.
- The number. Scan the pre-printed control ticket, or let the phone make the next number, which opens the ticket at once. Only a number copied off pre-printed stock by hand (a barcode that won’t read) is typed again, and it is flagged with a reason you pick, such as Barcode damaged.
- The ticket waits in your open list while the truck loads. Leave it and come back as the work allows; what you entered is kept on the phone. One open ticket per truck on a phone.
- Complete: the details, then submit. The receipt prints.
A load
Section titled “A load”- At the curb (collection). Where the project allows split loads, say first whether it’s a normal or a split load. Capture GPS, then look up the address (or type the street number and name with no connection). Take photographs at any step. On Complete, pick the debris type from the load form’s list.
- At the tower (disposal). Your site comes from your assignment. Scan the badge and the driver’s ticket. On Complete, pick the debris type and enter the one quantity the site asks for: the load call (a whole number from 0 to 100, typed), or the scale weight copied from the scale receipt where that site’s loads are paid by weight. A load call of 0 is accepted and flagged later.
A haul-out
Section titled “A haul-out”At the TDSR (haul-out collection), the monitor calls the load as the truck leaves: the load call is always taken at the loading end. At the final site (haul-out disposal), the monitor confirms it dumped, and copies the scale receipt where that site weighs.
Unit rate work
Section titled “Unit rate work”Scan the crew badge; it stays the working crew until you change it. Take the crew photograph, then pick the work by name (Hangers, Leaners, Stumps, White Goods, Household hazardous waste, Crew time…) and enter what its screen asks: a count, a measurement (say whether it’s a diameter or a circumference; a stump is its diameter two feet up, with its root ball), items with counts, or items with hours to the quarter hour. The phone works out the pay item from the size bands; you never see its code or rate. Where the pay item allows it, you may mark the work ineligible.
- ROE (right of entry) and surveys (pre-work and post-work): on a project that requires ROEs, collections, unit rate tickets and surveys carry one.
- Incident: its type and sub-type, and, where the form offers them, the contractor involved, a cert number or an ROE number. It records and never stops work.
- Citizen drop-off log, at a site: the resident’s name and address (optional), photographs, notes. No quantity, number or cost.
Forms are records, never a ticket’s field events: they never pair and never bill.
Photographs
Section titled “Photographs”From the camera only, never the gallery; up to eight per ticket; taken at any step while the ticket is open. Before you submit, you can retake or remove one.
You don’t need to do anything: the phone syncs whenever it finds signal, every few minutes while you are signed in. Records go first, photographs after. A record the server turned away (a second ticket under a number already used) shows as not saved, and the back office resolves it; nothing is lost.